Privacy Policy

Phantoms Tech ("Company", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and protect your information when you visit our website www.phantomstech.in (the "Site") or interact with our services.

By accessing or using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

a. Personal Information

We may collect the following personal information:

• Name
• Email address
• Phone number
• Shipping and billing address
• Payment details (processed securely via Razorpay or third-party payment gateways)
• Purchase history
• Preferences and feedback

b. Non-Personal Information

• Browser type and version
• IP address
• Device type and OS
• Referring pages and links
• Site behavior and interaction

2. How We Use Your Information

• Process and fulfill your orders
• Provide customer support and respond to queries
• Personalize your shopping experience
• Improve website performance and user experience
• Send promotional emails, offers, and newsletters (opt-in only)
• Detect and prevent fraudulent activity
• Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. However, we may share your data with:

• Payment gateways (like Razorpay)
• Delivery partners
• Marketing and analytics partners (Google Analytics, Meta Pixels)
• Legal authorities as required

4. Your Data Protection Rights

• Access or request a copy of your personal data
• Correct inaccurate or outdated information
• Request deletion of your data
• Opt out of marketing communications

Contact us at: support@phantomstech.in

5. Data Retention

We retain your data as long as necessary for fulfilling orders and legal compliance, including audit and tax requirements.

6. Cookies & Tracking Technologies

We use cookies to:

• Remember login sessions
• Analyze site performance
• Show personalized content

You may disable cookies via browser settings, but some features may not work as intended.

7. Third-Party Links

We are not responsible for privacy practices of third-party websites linked from our site.

8. Data Security

We use secure servers, encryption, and access controls. However, no online transmission is 100% secure.

9. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect data from minors.

10. Changes to This Policy

We may update this policy periodically. Changes will appear on this page with a new effective date.

11. Contact Us

Phantoms Tech
Email: support@phantomstech.in
Website: www.phantomstech.in